Contact Vacuum Wise

Corrections to published specifications are the most useful thing you can send us.

Corrections

If a figure in a review is wrong, we want to know. The most helpful correction names the vacuum, the figure as published here, and what it should be — ideally with the manufacturer’s own specification page or manual as the source.

Errors here usually have one of three causes: a manufacturer restated a figure after the review was written, a listing changed, or we misread a specification — quoting an eco-mode run time as the normal one, say, or a dust bin volume as a dust bag volume. The third is worth reporting hardest, because a misreading tends to repeat.

What we cannot help with

We cannot tell you whether a particular vacuum will cope with your carpet, your pet or your stairs, and we cannot troubleshoot one you own. We have never had the vacuum in the room. The manufacturer’s support pages and the manual are the right places for that.

We are not a retailer and have no access to any order, delivery, return or warranty.

Reporting a listing that has changed

Manufacturers revise specifications quietly and listings are edited without notice, so a figure that was right when the review was written can be wrong by the time you read it. If a product page now says something different from what we publish, that is worth sending even when you cannot tell which of us is out of date.

Reporting a review that should not be here

In September 2026 we removed 2 pages about products that are not vacuum cleaners from search indexing because they are not vacuums. If you find one we missed — a review filed under a vacuum category whose subject is an accessory or a part — tell us which one.

What we do with what you send

A correction is checked against the manufacturer’s current published figure before anything changes. If the manufacturer’s figure has moved, the review is updated to match and notes the date; if we misread it, the review is corrected and the same misreading is checked for elsewhere. We do not publish who sent a correction, and we do not keep the message once it has been acted on.

How to reach us

Write to vacuumwise@novicelinks.com. It is a monitored inbox, and corrections to published figures are read first.

This is a small operation rather than a support desk, so a reply may take a few days.